Frequently asked questions
How much does a DirectOut system cost?
These are modular platforms, so the price depends on the chassis, the I/O modules and which feature licences you need. Send us your signal flow and channel counts and we will specify and quote the system.
What is the difference between PRODIGY.MP and MAVEN.A?
They use the same family of I/O modules. PRODIGY.MP is the larger frame with eight module slots, so it takes more converter and AES cards and can run two network modules in different formats at once. MAVEN.A is a compact frame with three slots plus two onboard MADI ports, and its DSP is unlocked in licence packages. If you need a lot of local analogue or AES I/O, or two network formats side by side, PRODIGY. If the job is mainly network and MADI with a little local I/O, MAVEN.
Do I need DirectOut if my system is all Dante?
Not necessarily. DirectOut earns its place where formats are mixed, where MADI is in use, or where redundancy has to be engineered rather than hoped for. Tell us your signal flow and we will give you a straight answer, including if the answer is no.
Will DirectOut work with my existing console and network?
Almost certainly. The products are manufacturer-agnostic and bridge MADI, Dante, RAVENNA, AES67, SoundGrid, Milan and SMPTE ST2110. Contact us with your console and network and we will confirm the right modules.
What does the redundancy actually protect against?
Loss of a signal path. The platforms can monitor sources and switch automatically when one fails, so a cable fault or a network drop does not become dead air. For broadcast and large live events that is usually the reason DirectOut is specified at all.
Is DirectOut used in the region already?
Yes. It is in service at Coca-Cola Arena in Dubai, and PRODIGY.MP was deployed for redundancy at the Next Gen ATP Finals in Jeddah.
Can I add capability later without replacing hardware?
Yes. Both platforms use swappable I/O modules, so you can add network modules and converters to a chassis you already own, and MAVEN.A unlocks additional DSP features by licence.
Do you provide configuration and commissioning?
Yes. Our technical team configures routing, redundancy and DSP and commissions the system, which matters on these products because the value is in how they are set up.
What warranty and support do I get?
Full manufacturer warranty with regional technical support from our Dubai team, as official distributor for the Middle East and Gulf.



































