Our Services

From design and commissioning to repair and training, we support your system at every stage, for clients across the UAE, GCC and wider Middle East. Our manufacturer-trained team works alongside you, so your system performs as it should, today and for years to come.

Design & Consultancy

We translate your vision into a working system design, whatever the scale of the venue.

  • Acoustic modelling and coverage prediction
  • Full system specification and signal-flow design
  • Tender documentation and consultant support
  • Budget and phasing guidance
Request a consultation

Project Support

Design is only half the job. We stay on site until the system performs the way it was designed.

  • Network and control configuration
  • Commissioning, tuning and optimisation
  • Handover and operator walkthrough
  • Ongoing support agreements
Discuss your project

Service & Repair

We provide authorised warranty and out-of-warranty service from our Dubai facility.

  • Manufacturer-trained technicians
  • Diagnostics and preventive maintenance
  • Genuine parts, properly fitted
  • Loan equipment where available
Book a repair

Training

We offer manufacturer-certified training on the platforms we represent, in our Dubai training room.

  • Console operation and workflow
  • Audio networking and protocols
  • Measurement and system optimisation
  • Immersive and spatial audio
Explore training

Frequently Asked Questions

Quick answers to the questions we hear most often. If yours isn’t covered here, our team is happy to help.

What do I need to request a quotation?

Please provide a valid trade licence and VAT registration number. These allow us to open your customer account, give you access to our Partners Portal and prepare your quotation. Our team will guide you through each step.

Which sectors do you work with?

We work with audio rental companies, live sound and event production companies, system integrators, broadcasters, recording facilities, corporate AV providers and other professional audio businesses.

What applications do your brands and products cover?

Our brands cover a wide range of professional audio applications, from hospitality and entertainment to corporate and large-scale live production. These include cafés and bars, concert touring, corporate AV, nightlife, houses of worship, immersive audio, live music venues, sports venues, theatres and themed attractions. We tailor each solution to the acoustic, technical and operational requirements of the space.

Do you offer tailored audio solutions for installation projects?

Yes. Our portfolio of high-end audio brands allows us to deliver tailored solutions for a wide range of installation projects. Customisable finishes and stains are available to suit each space, so every system meets the project’s technical requirements and complements its design.

Do you provide system design, tuning and calibration?

Yes. Our sound engineers, system designers and technical support team provide system design, tuning and calibration, so each system performs at its best for the project’s specific requirements.

Do you offer demonstrations before purchase?

Yes. The 7HERTZ Experience Centre has demonstration kits from most of the brands we represent, along with immersive audio setups for both live and installed applications. You can hear and try the products first-hand before making a decision.

Do your products meet professional technical riders and specifications?

Yes. Our brands are designed to meet industry standards and the requirements of professional technical riders. Our team can help verify product specifications and recommend the most suitable solution for each project.

Do you provide hands-on training?

Yes. We run hands-on training through our knowledge transfer programmes and brand-specific training events, giving customers and partners the practical skills and technical knowledge to get the most from their equipment.

Do you have certified training programmes?

Yes. Our Certified Partners Programme offers in-house training led by 7HERTZ specialists. It combines in-depth knowledge transfer with hands-on, practical learning, giving partners the skills to design and deliver high-quality solutions.

Do you provide technical support before and after a sale?

Yes. Our technical team supports you before, during and after every sale, with assistance tailored to the needs of each customer and project.

Do you supply replacement units, accessories and spare parts?

Yes. Items in stock can be supplied immediately, and anything not in stock can be ordered from our suppliers on request.

How long does delivery take after I place an order?

Delivery usually takes from five days to a few weeks, depending on the brand, product availability, destination and shipping method. In-stock items can be dispatched promptly, while items ordered from suppliers take longer. Our team will give you an estimated delivery time based on your order.

Have a project in mind?

Tell us what you’re trying to achieve, and we’ll work out how to get there.

sales@7hz.com · +971 4 379 3259 · Dubai Silicon Oasis